Shipping policy

Last Updated: July 28, 2022

Thank you for shopping with WildFlex. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During high-demand periods, sales events, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–5 business days

  • Other Cities and Towns: 5–7 business days

  • Remote Locations: 7–10 business days

Delivery times are estimates and may vary depending on your location and courier partner.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

  • Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation by email or SMS (where applicable) containing your tracking details.

Delivery Attempts

Our courier partners will make delivery attempts in accordance with their standard procedures. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for re-delivery.

Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate when placing your order.

WildFlex is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transport disruptions

  • Courier partner delays

  • Government restrictions

WildFlex is not liable for such delays.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

Please email the following information to wildflex@outlook.com:

  • Order Number

  • Photos of the package (if damaged)

  • Description of the issue

We will work with the courier partner to investigate and provide an appropriate resolution.

International Shipping

At present, WildFlex ships only within India. We do not offer international shipping at this time.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

WildFlex

Email: wildflex@outlook.com